Privacy Policy

Last updated: September 18, 2026

1. Who we are

This website is owned and operated by Salty Soil, a licensed travel agency (GNTO license number 0933E60000837301), registered in Greece under registration number 064918344. Our registered office and principal place of business is at 2 Kosti Palama, 54630 Thessaloniki, Greece.

If you have any questions about this Privacy Policy or how we handle your personal data, you can contact us at info@saltysoil.gr or +30 695 557 9856.

2. What information we collect

We collect personal information you provide directly to us, including:

  • Your name, email address, and phone number, when you submit a contact or enquiry form through our website (via Cognito Forms)
  • Your name, email address, phone number, and booking details (dates, participants, payment information), when you book and pay directly through our website (via Regiondo)

We do not collect government ID information or health/medical data through this website. Payment card details are processed directly by Regiondo, our booking and payment platform, and are not stored or accessible by us. If you book through a third-party marketplace instead (such as GetYourGuide, Viator, or Airbnb), that platform's own privacy terms apply to your booking.

We also collect limited technical information automatically when you browse our website, described below.

3. How we use your information

We use the information you provide to:

  • Respond to your enquiry or booking request
  • Arrange and deliver the tour, activity, or team building event you've booked
  • Communicate with you about your booking (confirmations, changes, reminders)
  • Improve our website and services

We do not sell your personal information, and we do not use it for purposes beyond those listed above without asking for your consent first.

4. Cookies and analytics

Our website uses cookies to help it function properly and to understand how visitors use the site. When you first visit, you'll be asked to choose which categories of cookies you're willing to allow, managed through our cookie consent tool (Cookiebot). You can change your cookie preferences at any time using the cookie settings link in the site footer.

We use Google Analytics and Google Tag Manager to understand website traffic and usage patterns. This data is anonymised or pseudonymised where possible and is not used to personally identify you.

5. Who we share your information with

We share personal information only with the following categories of service providers, solely to help us operate our website and deliver our services:

  • Cognito Forms — processes the contact and enquiry forms on our website
  • Regiondo — processes direct bookings and payments made through our website
  • Google (Analytics & Tag Manager) — provides website usage analytics
  • Cookiebot — manages cookie consent on our website

We do not share your information with any other third parties for marketing purposes.

6. How long we keep your information

We keep booking and enquiry information for as long as necessary to fulfil your booking and to comply with our legal and accounting obligations (typically up to 5 years, in line with Greek tax and business record-keeping requirements). After this period, your information is deleted or anonymised.

7. Your rights

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access the personal information we hold about you
  • Ask us to correct inaccurate information
  • Ask us to delete your information
  • Object to or restrict how we use your information
  • Request a copy of your information in a portable format

To exercise any of these rights, contact us at info@saltysoil.gr. We'll respond within one month.

If you're not satisfied with how we've handled your request, you have the right to lodge a complaint with the Hellenic Data Protection Authority (dpa.gr).

8. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "last updated" date.